Refilling Prescription Medications while Overseas

 

 

 

You can now fill your mail service prescriptions using the CVS Caremark Mail Service Pharmacy and have them sent to you via the Bank’s diplomatic pouch. Most prescription drugs can be shipped via the diplomatic pouch provided they are in personalized/individual quantities. Medications that can be shipped must be prescribed by a U.S. licensed physician and are routinely dispensed as a 90-day supply with up to three refills. If your medication has no refills left, you will need to obtain a new prescription from your medical provider. Temperature sensitive, flammable liquid medications and over the counter medications cannot be sent via the diplomatic pouch. (On an exceptional basis, up to a six month supply of prescription drugs for travel may be provided with special confirmation.
 

 

Please contact your benefits team for more information on this.) Medications will reach the mail room for inclusion in the pouch approximately ten days from the time that you place the order, if an active prescription from your doctor is on file when you place the order. If your medication has no refills left, you can request that CVS Caremark follow up with your doctor to authorize more refills. Please allow extra time for your doctor to fulfill this request. You also have the option of placing your medication on automatic renewal, meaning that CVS Caremark will reach out to your doctor for a new prescription automatically each time you run out of refills. This can be requested by phone or on Caremark.com.
 

 

CVS Caremark Mail Service Pharmacy keeps a permanent address of record for all members. This is the address where you wish to receive mailings and your pharmacy benefit card. An alternate address is a temporary address to be used for individual orders and you will need to specify if you want to use this address, each time you place an order. The Bank Diplomatic mail room address should be provided as your alternate address:

Staff member name, MSN (country office mail stop number)

3301 Pennsy Drive

Landover, MD. 20785

 

• Let the Care Representative know you are ordering medication
• Specify that you have an alternate address you need the order sent to
• Let the Care Representative know that this alternate address is NOT a change to your permanent address of record.
• Order in plenty of time before the date the medication is needed.  If you require expedited shipping, let the Care Representative know this.
• There is an extra charge for expedited shipping.
• If you need to order prior to the customary time that you would usually be refilling, let the Care Representative know this so that we can address any extra exceptions processing that is needed.
• You can order the medication the same day that you make the address change

• Order your medication as usual
• During the check out process you will see your address of record; at this time you also have the option of adding an alternate address for this order.
• Add the alternate address
• Choose a shipping method
• Proceed with the check out process as normal
• Order in plenty of time before the date the medication is needed, approximately 10 days.
• Watch your email for any status updates from CVS Caremark and log in to read these when received.
  

  ---