WBGFN programs and activities are run by our members for our members. Our volunteers are members from around the world who dedicate their time, talents and energy to giving back. Volunteering at WBGFN is not only a great opportunity to use your skills and experience for the benefit of the WBG and wider communities, but also to learn new skills, enhance your professional development, and boost your social life. WBGFN volunteers work in an extraordinarily wide range of positions, from event organization and database management to branding and graphic design. Browse the descriptions of what the main WBGFN teams do below and register to volunteer based on your personal and professional interests. These detailed descriptions are only to be used as a guide and can be adapted to suit the individual’s skill and time commitment.
Meet the teams—Communications Team
Projecting the face and the voice of the World Bank Family Network.
The activity of the Communication Teams is concentrated in the four following fields:
Publications
From the monthly newsletter @-a-Glance to web articles, all editorial content is developed under the Communications Team’s supervision. Dual career, parenting and cultural adjustment are some of the most popular topics among WBGFN members. The Communications team members make sure to reflect the interest and needs of our global community while preparing high-quality publication materials.
Social Media
The Social Media Team plans, researches and produces content using creative tools, live streaming and storytelling. Through our Social Media Platforms (Facebook, LinkedIn and YouTube) you acquire snapshots of WBGFN’s events, services and community life in the Country Offices and Washington DC. The Telegram and WhatsApp chat groups are great additions which enhance community experience and sense of belonging. Due to the COVID-19 pandemic, most of our seminars and programs are now available online to all WBGFN members around the world.
Website
Our website is a treasure trove of information of the Family Network. Here you will find institutional content related to our history, structure, mission, programs, services, activities, as well as articles and images developed by the Communications Team. We also keep valuable content from the organization archives online
Marketing
The Marketing Team plans and leads the marketing strategy for the WBGFN, providing ongoing support to our leadership, including designing campaigns to effectively drive our members' awareness of the organization's mission. We also ensure brand consistency through all marketing channels.
Browse the Communications Team volunteer positions
Marketing Content Producer
| Activity Group: Communications & Marketing | Position: Marketing Content Producer |
| Reports to: TProgram Coordinator | Supervises: N/A |
General Description
The Marketing Content Producer is a strategic thinker with a keen ability to write effective, sophisticated and compelling messaging. The position is responsible for creating both long-term and real-time content to inform, motivate and inspire WBGFN members.
Job tasks and responsibilities
The main areas of responsibilities include:
- Building brand visibility and increasing awareness of the organization
- Implementing content strategy in support of strategic marketing campaigns
- Writing and editing communication materials for print and online publications
- Synthesizing complex information gathered from a variety of sources
Qualitative requirements
- Strong understanding of brand identity structure and how verbal, visual, and execution come together to create a message
- Excellent writing skills and attention to detail
- Works well in a team environment
Educational requirements
- Fair command of English
- High proficiency with MS Office (Excel, Word, Outlook, PowerPoint)
- Level and type of education may vary for the position; however, a Bachelor’s degree with previous experience in the field would be an asset
Work environment
Although some work may be done from home, this position requires in-office engagement with WBGFN activities, according to assignments.
Approximate volunteer hours
15-20 hours per month, in-office and remote work
Benefits of position
Interested? Please complete the Volunteer Registration Form and our Volunteer Coordinator will contact you to discuss this or other suitable opportunities.
Multimedia Content Producer
| Activity Group: Communications | Position: Multimedia Content Producer |
| Reports to: Team Coordinator | Supervises: N/A |
General Description
The Multimedia Content Producer shoots, edits, encodes and uploads video and photographs creating compelling visuals for a wide variety of audiences. This professional has visual sensibility and contributes to interactive and multimedia work with creative concepts and implementation. The Multimedia Content Producer also curates and produces videos for related stories across our network.
Job tasks and responsibilities
The main areas of responsibilities include:
- Collaboration with the Communications Team to cover WBGFN events and other projects to help produce content for all WBGFN channels
- Writing/editing scripts for rapid response videos
- Management of field shoots with limited personnel
- Editing of videos into their final forms
- Organization of the bank of images
Qualitative requirements
- Creative and innovative
- Comfortable being a Team player
- Able to relate to different cultures
- Able to demonstrate good judgment and insight about what may be interesting to WBGFN members
Educational requirements
Work environment
As the WBGFN DC office is currently closed due to the COVID-19 pandemic, work can be done from home.
Approximate volunteer hours
6-10 hours per month, remote work.
Benefits of position
Interested? Please complete the Volunteer Registration Form and our Volunteer Coordinator will contact you to discuss this or other suitable opportunities.
Online Communications Producer
| Activity Group:Communications | Position: Online Communications Producer |
| Reports to: Team Coordinator | Supervises: N/A |
General Description
The locally based position will serve to promote WBGFN events, activities and programs, creating and sharing campaigns, news, videos, and articles on WBGFN Communication channels. In addition to contributing to online activities and ensuring that the channel's content meets the highest quality standards, this position entails conceptualizing and producing new content in line with the organization communications strategy, time-bound campaigns, and covering issues related to both the country offices and the headquarters.
Job tasks and responsibilities
The main areas of responsibilities include:
- Contribution to the creation of content for WBGFN Communication channels
- Participation in the execution of ideas in campaigns designed to share knowledge of WBGFN programs and encourage engagement of WBGFN members
- Researching the Internet for content that would interest our audience for inclusion in the monthly Social Media content calendar
Qualitative requirements
- Creative and innovative
- Comfortable being a Team player
- Able to relate to different cultures
- Able to demonstrate good judgment and insight about what may be relevant to WBGFN members
Educational requirements
- Working knowledge of English
- Level and type of education may vary for the position
Work environment
As the WBGFN DC office is currently closed due to the COVID-19 pandemic, work may be done from home.
Approximate volunteer hours
6-10 hours per week, remote work.
Benefits of position
Volunteer opportunities are always open WBGFN members who are looking for ways of acquiring experience, and to contribute to helping other WBG families. Volunteering as an Online Communications Producer is an avenue to broaden your experience with communication in a worldwide organization of high diversity; exercising your skills and creativity, and nourishing your curiosity – all the while honing intellectual and interpersonal skills, making friends, and growing a global network.
Interested? Please complete the Volunteer Registration Form and our Volunteer Coordinator will contact you to discuss this or other suitable opportunities.
Social Media Manager
| Activity Group: Communications | Position: Social Media Manager |
| Reports to: Communication Program Coordinator | Supervises: Social Media Team |
General Description
The Social Media Manager has strong judgment of audience interests and proficiency with social media management tools. The leader of the Social Media Team works closely with other team leaders in creating content and developing products, innovating and suggesting new tools and platforms that will enhance the World Bank Group Family Network social media presence and engagement. This professional develops monthly analytics reports that provide the Executive Committee members with performance metrics across all platforms.
Job tasks and responsibilities
The main areas of responsibilities include:
- Making sure that the social media strategy is aligned with the overall WBGFN communication strategy
- Preservation of the consistency of brand personality in all posts and platforms
- Maintaining updated social media policy and making sure it is observed by all members
- Setting the tone when facing a social media crisis and consulting with WBGFN Communication Program Coordinator and the Presidents on the correct response
- Coordinating the volunteer team and content creation, including campaigns to encourage engagement of WBGFN members
- Conducting bimonthly meetings
- Attracting new members to the team
- Writing a monthly report for the Executive Committee
Qualitative requirements
- Strong written and spoken communications skills and/or graphics skills to communicate facts and ideas in writing in a clear and organized way
- Ability to be creative and innovative, and to maintain a keen understanding of the WBGFN and target audience of the publications i.e. the WBG Community
- Keen interest in the digital communications and social media fields to keep updated on new trends and bring the latest tools to WBGFN
- Ability to work effectively with a diversified milieu of creative professionals to attain high levels of performance and quality outcomes
- Ability to adjust and thrive in a complex organization and cope under pressure to meet deadlines
- Has leadership skills and is engaging and motivating
Educational requirements
- Fair command of English
- Advanced knowledge of social media platforms and tools
- Level and type of education may vary for the position; however, a bachelor’s degree with previous experience in the field would be an asset for the position
Work environment
As the WBGFN DC office is currently closed due to the COVID-19 pandemic, work may be done from home.
Approximate volunteer hours
15-20 hours per month, remote work.
Benefits of position
Volunteer opportunities are always open to WBGFN members who are looking for ways of acquiring experience, and to contribute to helping other WBG families.
Volunteering as a Social Media Manager is an avenue to broaden your experience with communication in a worldwide organization of high diversity; exercising your skills and creativity, and nourishing your curiosity – all the while honing intellectual and interpersonal skills, making friends, and growing a global network.
Interested? Please complete the Volunteer Registration Form and our Volunteer Coordinator will contact you to discuss this or other suitable opportunities.
Graphic Designer
| Activity Group: Communications | Position: Graphic Designer |
| Reports to: Team Coordinator | Supervises: N/A |
General Description
Focused on the development of visual creative material, the Graphic Designer produces various print and web material, including graphics, images, icons, banners, logos, etc. The Graphic Designer creates concepts, presents ideas, and continually improves the existing content while ensuring alignment with our corporate brand.
Job tasks and responsibilities
The main areas of responsibilities include:
- Designing and creating marketing and web materials, publications, and various promotional items
- Observing the consistency of WBGFN brand guidelines
- Designing emails and web pages for internal, external, and event communication
- Completing projects by coordinating with team leaders, printers, etc.
- Helping in the planning and execution of special campaigns
Qualitative requirements
- Strong problem solving and critical thinking skills
- Comfortable with receiving feedback from a variety of team leaders
- Ability to work independently and within a team
Educational requirements
- Fair command of English
- Proficiency in various graphic and video editing tools
- Level and type of education may vary for the position; however, a Bachelor’s degree with previous experience in the field would be an asset for the position
Work environment
As the WBGFN DC office is currently closed due to the COVID-19 pandemic, work may be performed from home.
Approximate volunteer hours
6-10 hours per week.
Benefits of position
Volunteer opportunities are always open to WBGFN members who are looking for ways of acquiring experience, and to contribute to helping other WBG families.
Volunteering as a Graphic Designer is an avenue to broaden your experience with communication in a worldwide organization of high diversity; exercising your skills and creativity, and nourishing your curiosity – all the while honing intellectual and interpersonal skills, making friends, and growing a global network.
Interested? Please complete the Volunteer Registration Form and our Volunteer Coordinator will contact you to discuss this or other suitable opportunities.
Communication Program Coordinator
| Program/Team: Communications | Position: Communication Program Coordinator |
| Reports to: WWBGFN Presidents | Supervises: Communications Team |
Background
Objective
Tasks and Experience
WBGFN is looking for a Communication Program Coordinator to perform the following tasks:
- Define and implement, with the WBGFN Leadership, the WBGFN communication strategy which is consistent with the organization’s overall strategy
- Understand the global WBGFN strategy, specific challenges of the organization regarding communication and be proactive in proposing and implementing innovative ideas to tackle these challenges
- Define and adapt when needed the communication program structure with the support of the WBGFN Leadership
- Oversee and coordinate the various Communication Teams including the Social Media, Marketing, Website, Web-magazine, and Worldwide communications teams
- Appoint and train when necessary the different communication team leads, with the support of the WBGFN Leadership and the Volunteer Engagement Team
- Engage, support and guide the communication Team Leads in the building and leading of their teams
- Develop and maintain the WBGFN Editorial Calendar
- Organize the Editorial Committee meetings, frequency to be decided with the WBGFN Leadership
- Develop and maintain with its team the Communication Plan, including the branding statement, messaging strategy for our unique audience, communication channels in use
- Work closely with the various communications' teams to ensure that their needs are fully integrated in the WBGFN communication strategy and editorial calendar
- Develop and maintain with its teams the database of the WBGFN communication channels including channels' owner and of the marketing materials used worldwide
- Manage the measurement, analysis and reporting on the effectiveness of communications activities as indicators to continuously improve the communication program actions
- Ensure all key documentation, handbooks, guidelines, trainings and other key knowledge for all communication teams are regularly updated
- Provide monthly and annual reports on Communication Program including activities, achievements, challenges and teams overview
- Participate in EC meetings on request in order to present and discuss communication related topics.
Optional:
- Assist the Social Media Team Lead, Website Team Lead, Web-Magazine Team Lead, and Worldwide Communication Team Lead to create and curate content for WBGFN social media and website in consistency with the WBGFN Communication Strategy and WBGFN Editorial Calendar
- Support the Marketing Team to produce WBGFN publications, marketing materials and run campaigns
- Assist with the media coverage of WBGFN events including videos, photos, write-ups and posts by providing adequate training and support to the WBGFN program teams
- Ensure the availability of video editing, graphic design and editing services for the WBGFN Teams to support implementation of their events
Educational and Skills
- Strong leadership and organizational skills with ability to delegate
- Fluency in English
- Ability to build a team and engage a group of volunteers to deliver the WBGFN Communication Program
- Ability to work with virtual teams in multi-cultural and diverse environments
- Strategic thinking skills
- Ability to listen and engage with others
- Ability to work in a constantly changing environment
- Ability to manage multiple stakeholders
- Ability to craft strong, clear and coherent message(s) using the various channels of communication i.e. website, web-magazine, Social Media, Publications, etc.
- Have decision making skills
- Community management would be a plus
Experience
- Good knowledge of WBGFN
- Demonstrated experience in Communication, Marketing and Digital Media including website and social media
- Experience working with volunteers
- Experience working with remote and on-site teams
- Leadership experience
- Experience in Project/Program management
Work Environment
The position is posted in Washington DC office of WBGFN
Hours
The hours can be flexible but it is required that the Communication Program Coordinator is present at the DC office of WBGFN as he/she will interact regularly with the WBGFN Office Staff and volunteers.
Benefits of Position
- Team leadership and program management experience
- Experience working with multiple stakeholders
- Experience working in a multicultural and diverse environment
- Access trainings
- Flexible work schedule
- Professional but convivial setting
- Networking opportunities