Support—Headquarters—Cell Phone

Special Announcement

Happy Holidays from WB Family Network

The WBFN physical office will be closed for the Holidays from Thursday, December 19, 2024, and will reopen on Monday, January 6, 2025. We will work remotely December 19-24, and January 2-3.

Please register with WBFN by Clicking Here to become a new member, update current membership or create your website account. To access restricted content you must be a registered WBFN member with an active website account.

Moving to Washington DC with the World Bank Group? Whether you are planning your move to DC, have just arrived or have been in the US for years, here is some important practical information to help guide you through the relocation process as a WBG spouse/partner. For detailed information, read our Welcoming Handbook, attend our information seminars and welcoming events posted on our Activities page. Join our WBF Buddy Whatsapp Group for Newcomers to DC for practical information, tips and support in real time, anytime. Send an email to wbfnwelcoming@worldbank.org

Cell Phone providers that offer discounts to World Bank Group staff are AT&T, T-Mobile and Verizon. These discount programs are offered by the World Bank Group and may change at anytime.

AT&T

Offers 15% of the staff member's monthly bill. To obtain this discount, the staff member needs to show proof that he/she is employed by the World Bank Group. Staff can show copy of his/her official World Bank ID or Verification Letter of Employment (staff can obtain this letter through MyHR website, Compensation Section, Employment Verification Letter), and a picture ID (national passport or Driver’s License). Staff can go to any AT&T office to get a new cell phone. Please see attached pdf for details.

T-Mobile

Offers 18% of staff member's monthly bill. To obtain this discount, the staff member needs to show proof that he/she is employed by the World Bank Group (follow same identification guidelines as shown for AT&T). Staff can go to any T-Mobile office to get a new cell phone. Please see attached pdf for details.

Verizon

Offers 15% off staff member's monthly bill. To obtain this discount, the staff member needs to show proof that he/she is employed by the World Bank Group (follow same identification guidelines as shown for AT&T). Staff can go to any Verizon office to get a new cell phone. Discount varies by monthly Verizon plan you choose. Please consult and confirm with your Verizon Customer Service representative when obtaining mobile service plans.